Privacy Policy
Effective Date: January 13, 2026
Last Updated: January 13, 2026
This Privacy Policy (“Privacy Policy”) describes how No BS Marketing LLC, doing business as DBA CRMstack (“CRMStack,” “we,” “us,” or “our”), collects, uses, protects, and discloses information when you access or use our websites, applications, and services, including https://thecrmstack.com, app.thecrmstack.com, and any related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, do not use the Platform.
This Privacy Policy is governed by and incorporated into the CRMstack Terms of Service. If there is a conflict, the Terms of Service control.
1. Overview
CRMstack respects your privacy and is committed to protecting it. This Privacy Policy explains:
What information we collect
How we collect it
How we use it
When we share it
Your rights and choices
We may update this Privacy Policy at any time. Changes are effective when posted. Continued use of the Platform after changes means you accept the updated Privacy Policy.
2. Information We Collect and How We Collect It
We may collect Personal Information and Non-Personal Information (together, “Information”).
This includes mobile phone numbers provided for SMS communications and records of SMS opt-in and opt-out status.
2.1 Personal Information
Personal Information is information that can identify you, such as:
Name
Email address
Phone number
Employer, job title, department
Account and billing information
Other information you voluntarily provide
2.2 Non-Personal Information
Non-Personal Information does not identify you directly and may include:
Browser type and operating system
IP address
Date/time of access
Pages or features used
Referring website
Aggregate usage data
2.3 How We Collect Information
We collect Information:
Directly from you when you provide it
Through your communications with us
From third parties
Automatically as you use the Platform
Through analytics and usage tracking
2.4 Information You Provide Directly
This may include Information you provide when you:
Create an account
Subscribe to Services
Fill out forms
Contact support
Participate in surveys
Complete transactions
Communicate with us
2.5 Information Collected Automatically
We may automatically collect:
IP address and general location
Browser and device type
Date/time of visits
Pages viewed and actions taken
Cookies and similar technologies
Cookies help us optimize and personalize the Platform. You can manage cookies through your browser settings, but disabling cookies may impact functionality.
2.6 Google Analytics & Advertising Features
We may use Google Analytics and related advertising features (such as remarketing, demographics, and interest reporting). These tools use cookies and anonymous identifiers to help us understand usage and improve the Platform.
You can opt out via:
https://tools.google.com/dlpage/gaoptout
3. How We Use Information
We use personal information, including mobile phone numbers, to send transactional messages, customer support responses, automated notifications, marketing communications (where consent has been provided), and platform-generated campaign messages.
We use Information to:
Provide and operate the Platform and Services
Create and manage accounts
Provide customer support
Process payments and billing
Communicate with you
Send service-related and marketing communications
Personalize content and advertising
Analyze usage and improve Services
Maintain security and prevent fraud
Comply with legal obligations
Enforce our Terms of Service
We retain Personal Information only as long as reasonably necessary for these purposes, including legal, regulatory, accounting, or dispute-resolution needs. In some cases, we may anonymize data for research or analytics and retain it indefinitely.
SMS Communications & Consent
CRMstack, operated by No BS Marketing LLC doing business as DBA CRMstack, may send SMS messages to users who have expressly opted in.
SMS communications may include:
Transactional messages such as appointment confirmations, reminders, account alerts, onboarding notifications, and billing notices
Customer support responses from CRMstack representatives
Automated system notifications triggered by user activity
Marketing and promotional messages where separate consent has been provided
Campaign messages created and initiated by users of the CRMstack platform
Message frequency may vary. Message and data rates may apply.
SMS consent is not required as a condition of purchase or use of the platform.
Users may opt out of SMS communications at any time by replying STOP to any message. Users may reply HELP for assistance.
CRMstack maintains records of SMS opt-in and opt-out status in compliance with applicable messaging regulations.
4. How We Protect Your Information
We implement administrative, technical, and physical safeguards designed to protect your Information. However, no system is completely secure. We cannot guarantee absolute security and are not responsible for circumvention of security measures on the Platform.
5. When We Share Information
We may share Information:
With affiliates and subsidiaries
With service providers and contractors (e.g., hosting, analytics, payment processing)
In connection with mergers, acquisitions, or asset sales
To fulfill the purpose for which it was provided
With your consent
To comply with law, court orders, or legal processes
To enforce our Terms of Service
To protect rights, safety, or property
CRMstack does not sell your Personal Information.
Mobile Information Sharing
Mobile phone numbers, SMS consent data, and messaging preferences are never sold, rented, or shared with third parties for marketing or promotional purposes.
Mobile information may be shared only with service providers necessary to deliver SMS communications, operate the CRMstack platform, process payments, or provide customer support. These providers are contractually prohibited from using mobile data for any independent marketing purposes.
6. SMS Communications & Consent
CRMstack collects mobile phone numbers only when voluntarily provided by users who opt in to receive SMS communications. SMS consent is not required to use our services and is never a condition of purchase.
SMS messages may include appointment reminders, service notifications, account alerts, and customer support communications. Message frequency may vary. Message and data rates may apply.
7. Updating and Correcting Information
You may access, update, or correct Personal Information through your account settings. You may request deletion of Information, subject to legal and operational requirements. Some data may be retained due to backups, transaction history, or legal obligations.
8. Third-Party Service Providers
We use third parties to support the Platform (hosting, analytics, payments, support tools). These providers may access Information only to perform services on our behalf and are contractually obligated to protect it.
We implement safeguards including SSL/TLS encryption, secure hosting infrastructure, access controls, and role-based permissions to protect personal information.
9. Children’s Information
We do not knowingly collect Personal Information from children under 16. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided Information, contact us at [email protected].
10. Links to Other Websites
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. This Privacy Policy does not apply to third-party sites.
12. Do Not Track
The Platform does not currently respond to “Do Not Track” browser signals.
12. EEA and UK Residents
If you are in the European Economic Area (EEA) or United Kingdom, you may have additional rights under data protection laws.
Controller
No BS Marketing LLC doing business as DBA CRMstack is the controller of your Personal Information.
Legal Bases for Processing
We process Personal Information based on:
Contract performance
Legitimate interests
Legal obligations
Your consent
Your Rights
Subject to law, you may have the right to:
Access your Personal Information
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Lodge a complaint with a supervisory authority
You may exercise these rights by contacting [email protected]. You may withdraw consent at any time where processing is based on consent.
12. California Privacy Rights
California residents have rights under the CCPA/CPRA, including the right to:
Know what Personal Information we collect and why
Access specific pieces of Personal Information
Request deletion
Correct inaccurate Personal Information
Opt out of the sale or sharing of Personal Information (we do not sell it)
Limit use of sensitive Personal Information
All users may withdraw SMS consent at any time by replying STOP to any message or by contacting [email protected]
Categories of Personal Information Collected
We may collect identifiers, customer records, protected classifications, commercial information, internet activity, geolocation data, and inferences.
Exercising Your Rights
Requests may be submitted to [email protected]. We respond within 45 days (or notify you if more time is needed). We do not discriminate against users who exercise privacy rights.
13. Your Choices
You may opt out of marketing communications by:
Using unsubscribe links
Updating account preferences
Emailing [email protected].
Even if you opt out of marketing, we may still send service-related communications.
14. Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Email: [email protected].
Company: No BS Marketing LLC doing business as DBA CRMstack
